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Terms and conditions

PAYMENT TERMS:
Purchases by US residents may be made by money order, cashier check, Paypal, or Google Checkout. Payment needs to be received within seven business days of purchase.

International purchases must be paid by Paypal or Google Checkout only.

Multiple purchases within a 7 day period may be combined for shipping. Postage will be based upon total weight and an invoice will be sent. Please email if you are purchasing multiple items.


SHIPPING POLICY:
Items are shipped within 3 business days of receipt of payment. If Paypal or Google Checkout is used, the shipping address will be the verified address listed with the payment processor. Upgrade to priority is available and can be requested by email.

Postage is stated on the item's page. Books are sent by media email unless otherwise requested. Media mail within the continental US is approx 6-14 days, but can take longer. No media mail is available for international shipping. 1st class package or priority postage will be used.

If insurance is needed, it will be stated on the listing and included in the postage.

For International Customers, please check the "more destinations" to see if delivery is available to your country and the postage amount for a shipment. Keep in mind that shipping times are not guaranteed for international delivery. The buyer is responsible for all duties, fees, and taxes required by their country. The sale price of the item will be used as the value on the custom form. No other value will be used and no item will be shipped as a gift.

REFUND POLICY
Customer service and satisfaction is our goal. If for any reason you are not satisfied, please contact us by email within 72 hours of receiving merchandise.

Returns will be accepted up to 10 days after receipt of merchandise. Item must be in same condition as as sold and returned as originally packaged.

If an item is damaged during shipping, buyer needs to present damaged item and packing materials to his/her post office and file a report. Seller will provide any necessary paperwork to help buyer with the claim.
Last Updated: 22 Mar 2012 19:25:01 PDT home  |  about  |  terms  |  contact
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